You should check these troubleshooting methods if you get a “medium” error indicating that your antivirus is not working.
Try Safe Mode. If your laptop is infected with a virus, Trojan horse, or spyware, it may interfere with AVG’s normal operation. When the scan is complete, restart your computer, start Windows normally, also start AVG and make sure it actually works correctly.
This article provides troubleshooting information for AVG AntiVirus. These problems can be:
- AVG AntiVirus explains that the target is application components.
- The AVG AntiVirus icon in the Windows taskbar notification displays the message You are not protected .
- You cannot open AVG AntiVirus or your site does not see the desktop to make the icon your AVG AntiVirus application.
We recommend that you ensure that the application is properly installed, enabled, and updated to protect your computer before taking further troubleshooting steps. Check out the related sections below depending on your problem:
Check Subscription Status
- Open AVG AntiVirus, then go to Menu
â˜ °â – ¸ My Subscription .
- Under Subscriptions on this PC , make sure Active appears next to AVG Internet Security or AVG AntiVirus … FREE will be. You can also see the expiration type and the number of weeks remaining for your active subscription.
If the subscription in question is not active, see activation instructions in the following article:
- Activate AVG Internet Security subscription
Check For Updates
To make sure you are fully protected, update AVG Internet Security or AVG AntiVirus FREE whenever you need an appointment. Practical tip To ensure you have the latest version of each application and the latest virus definitions, see the following article:
- Update virus definitions and AVG AntiVirus registry version
When troubleshooting AVG support, someone may be asked to provide important information about your application versions and virus definitions. For the information you need:
- Open AVG AntiVirus and go е to
â˜ °, which leads to the â – ¸ Information menu.
- Refer to your current information below, which will only appear at the top of the screen:
- Software version
- Virus update version
- Number of definitions < / li>
- User interface version
Check The Status Of The Policy Coverage
How do I know AVG AntiVirus is working?
Open AVG AntiVirus and select ☰ Menu ▸ My Subscription. Make sure you see Active next to AVG Internet Security or AVG AntiVirus FREE under Subscriptions on this computer.
Open AVG AntiVirus and check some statuses displayed on the user’s home screen:
- A green status with the text You are fully protected (AVG Internet Security) or You have joint protection (AVG AntiVirus FREE) means that each of the protection components are activated and AVG actively protects your computer.
- A pink status indicates action is required to ensure your full protection. Click the button next to the pink warning at the top of the screen to resolve the issue. Contain:
- Activation Options : Resolves an issue using protection components and activates any products that might have been deactivated.
- Update now : the virus detects your definitions or version of your problem.
- Restart Now : Restarts the computer to complete the update of all AVG components.
Reinstall AVG AntiVirus
How do I reactivate AVG AntiVirus?
From Close AVG Internet Security / AVG AntiVirus by always double-clicking the AVG icon on your desktop.Click My AVG in the upper right corner of the screen and select My Subscriptions.Then click Enter New License.Enter or paste a new license code, then press Enter License.
If the steps in the sections above do not resolve the trust issue, we recommend that you completely uninstall and then reinstall the application.
- Completely remove AVG AntiVirus using AVG Clear. For detailed rules, see the observation article:
- Remove AVG AntiVirus with AVG Clear
- Restart your computer.
- Press the
Ekeys on your keyboard at the same time to open the file explorer.
- Optionally enter
C: Insert programsin the information bar.
- If you can see the AVG folder from this location, right-click the folder and / or select Delete from the context menu.
- Reinstall AVG AntiVirus version. See all relevant articles below for detailed instructions:
- AVG Internet Security | FREE AVG
If the problem persists after reinstalling AVG AntiVirus, please contact AVG Support.
Is AVG a bad AntiVirus?
You can choose between the various features of the package without paying for all. The Windows, Mac clients and Android app are great. Users can customize AVG antivirus according to their needs. Fast, reliable, coupled with winning 99% of malware without melting the entire computer.
You probably don’t need to activate AVG AntiVirus FREE anymore, as your first free subscription will automatically activate the installation thereafter. For more information see the resulting article from AVG:
- Activate antivirus in Windows for FREE
- AVG Internet Security 21.x for Windows
- AVG Free AntiVirus 21.x for Windows
- Microsoft Windows ten Home / Pro / Enterprise Education 32- / 64-bit
- Microsoft Windows 8.1 / Pro / Enterprise – 32/64-bit
- Microsoft Windows 8 and Pro / Enterprise – 32 and 64 bit
- Microsoft Windows 7 Home Basic – Home Premium / Professional / Enterprise / Ultimate – Secure Service Pack Convenient with cumulative update, 32 to 64 bit
Is AVG AntiVirus no longer free?
AVG offers AVG AntiVirus Free for Windows, AVG AntiVirus for Mac for macOS, and AVG AntiVirus for Android for Android devices only. Everyone will be freemium products: they can be downloaded, installed, updated and used directly for free, the premium package only needs to be purchased for technical support.
Ajude A Corrigir O Avg Antivirus Não é Um Erro Ativo
Pomóż Naprawić średni Antywirus Nie Jest Aktywnym Błędem
평균 바이러스 백신이 활성화되지 않음 오류 수정에 도움
Hjälp Att Fixa Avg Antivirus är Inte Aktivt Fel
Help Bij Het Oplossen Van Avg Antivirus Is Geen Actieve Fout
Hilfe Bei Der Behebung Des Fehlers Avg Antivirus Is Not Active
Ayude A Corregir El Error Avg Antivirus No Está Activo
Aiuta A Correggere L’errore Avg Antivirus Non Attivo
Aider à Corriger L’erreur Antivirus Avg N’est Pas Actif